About Sitel Group

FOUNDED: 1985
PHONE:
WEBSITE: www.sitel.com

Employees

1,000+

Location

Miami, FL
600 Brickell Avenue, Suite 3200

Remote Work

Remote & In-office

Sitel Group Mission & Bio

MISSION STATEMENT:

Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort.

With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

  

EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families.

Sitel Group Employee Benefits

Health & Wellness

Dental Benefits, Stocked Kitchen, Life Insurance, Medical Insurance, Vision Benefits, Flexible Spending Account (FSA), Disability Insurance, Health Savings Account (HSA)

Workplace Culture

Team Building Events, Dedicated Diversity & Inclusion Lead, Flexible Work Arrangements, Work From Home, Mentorship Program, Professional Development

Financial Benefits & Perks

Performance Bonuses, 401k (with matching), Discounts

Life Outside of Work

Paid Vacations, Paid Holidays, Paid Parental Leave, Employee Assistance Program

Additional Information

Location

600 Brickell Avenue, Suite 3200
Miami, FL 33131

Remote & In-office

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